TERMS AND CONDITIONS OF THE USE OF ARTISTICGREENERY.COM.AU
All orders and purchases made through this web site are subject to the Online Shopping
Terms and Conditions outlined below.
1. ACCEPTANCE OF TERMS - Your access to and use of artisticgreenery.com.au ("the
Web site") is subject to these Terms and Conditions. By using the Web site you are
fully accepting the terms, conditions and disclaimers contained in this notice.
2. CHANGES TO WEB SITE - Artistic Greenery reserves the right to:
- 2.1 change or remove the Web site or any part of it without notice.
- 2.2 change these Terms and Conditions at any time, and your continued use of the
Web site following any changes shall constitute your acceptance of such change.
3. COLOURS - We have made every effort to display as accurately as possible the leaf,
trunk and stem colours of our products appearing on the site. However, the actual
colours seen will depend on your monitor settings and we cannot guarantee that your
monitor’s display of any colour will be accurate.
4. LINKS TO THIRD PARTY WEB SITES - The Web site may include links to third party
web sites that are controlled and maintained by others. Any link to other web sites
is not an endorsement of such web sites and you acknowledge and agree that we are
not responsible for the content or availability of any such sites.
5. COPYRIGHT
- 5.1 All copyright, trade marks, Web site design, text, graphics, all software and
source codes and other intellectual property rights in the Web site and its content
are owned by or licensed to Artistic Greenery or otherwise used by Artistic Greenery
as permitted by law.
- 5.2 None of the content may be downloaded, copied, reproduced, transmitted, stored,
sold or distributed without the prior written consent of the copyright holder. This
excludes the downloading, copying and/or printing of pages of the Web site for personal,
non-commercial home use only.
6. PRICE - The selling price of the goods shall be Artistic Greenery’s displayed
price at the date of acceptance of the order. The price is inclusive of any applicable
Goods & Services Taxes, duties, levies or fees, or other similar charges imposed
on the customer by any taxing authority related to customer's order. Artistic Greenery
reserves the right, to increase the displayed price of the goods from time to time
reflecting any increased cost. Postage costs under $30.00 will automatically be added
to your order. If the postage cost is more than $30.00 we will contact you by email
prior to dispatching your order. Credit card debits are not processed until such
time as:
- 6.1 You have agreed and accepted our quotation for postage of your items only if
the cost of postage is more than $30.00.
- 6.2 If you are collecting your purchase from our showroom, payment will be COD and
your credit card payment will be processed at this time.
7. PAYMENTS - Our shopping cart provider, Mals E-commerce; complies with the highest
privacy regulations and the best encryption software in the industry - SSL (Secure
Sockets Layer). Check for the padlock icon in the bottom right hand corner of your
browser when you are asked to provide payment card information. You can verify the
status of the secure certificate by double-clicking the browser padlock. The address
will change from http://www to https://www. This combination guarantees site security.
Please refer to payment options for further details of our payment policy.
8. ORDER ACCEPTANCE - Artistic Greenery reserves the right at any time after receipt
of your order to accept or decline your order for any reason.
9. REFUNDS & RETURNS - At Artistic Greenery we want you to be happy with your purchase
and the service provided so we try hard to accurately describe the products that
we sell, and include close-up photos for further reference, as such we are unable
to, nor are we obliged to; accept returns of any product once sold should you simply
change your mind. Please visit the following link detailing Australian Consumer Law
if you would like further clarification on this policy - http://www.consumerlaw.gov.au/content/fact_sheets/_downloads/consumer_shopping_20120111.PDF.
We can only offer a refund if a mistake has been made on our behalf and a product
that you did not order has been mistakenly shipped to you. All applications for return
of goods should be made to Artistic Greenery within 7 days of receipt. Email us beforehand
and we will reply with confirmation and further instructions.
10. DISCLAIMERS AND LIMITATION OF LIABILITY
- 11.1 The Website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation
or endorsement made and without warranty of any kind whether express or implied,
including but not limited to the implied warranties of satisfactory quality, fitness
for a particular purpose, non-infringement, compatibility, security and accuracy.
- 11.2 Artistic Greenery makes no warranty that the functionality of the Web site will
be uninterrupted or error free, that defects will be corrected or that the Web site
or the server that makes it available are free of viruses or anything else which
may be harmful or destructive.
11. INDEMNITY - You agree to indemnify and hold Artistic Greenery and its employees
and agents harmless from and against all liabilities, legal fees, damages, losses,
costs and other expenses in relation to any claims or actions brought against Artistic
Greenery arising out of any breach by you of these Terms and Conditions or other
liabilities arising out of your use of this Web site.
12. SEVERANCE - If any of these Terms and Conditions should be determined to be invalid,
illegal or unenforceable for any reason by any court of competent jurisdiction then
such Term or Condition shall be severed and the remaining Terms and Conditions shall
survive and remain in full force and effect and continue to be binding and enforceable
14. GOVERNING LAW - Artistic Group PTY LTD, trading as Artistic Greenery; is based
in Australia. These Terms and Conditions shall be governed by and construed in accordance
with the laws of Australia and you hereby submit to the exclusive jurisdiction of
the Australian courts.
PAYMENT OPTIONS
All prices throughout this website are in Australian dollars (AUD$). We accept Visa
and Master card credit cards without a surcharge. Our minimum order value for online
orders placed though this website is $30.00. All items chosen are updated and added
to your basket and subtotaled prior to requesting your credit card details. Your
credit card is validated at the time of placing your order however we will not process
payment until postage costs have been calculated. At any time you can click the link
at the top right hand side to view your basket. Your shopping basket will open in
a new window.
Due to the large variation or sizes and weights of the products that we sell, it
is impossible for us to determine the cost of postage at the time of purchase, we
will contact you only if the cost of postage is going to be more than $30.00. Postage
costs of less than $30.00 will be automatically added to your order. Should the cost
of postage be more than $30.00 and you wish to proceed we will then manually process
your credit card payment and issue a confirmation email and receipt, we will then
dispatch your purchase. All purchases will be reflected on your credit card statement
as a debit from Artistic Group PTY LTD.
Alternatively, if you wish to buy online and collect from our showroom, we would
be happy to process payment when you come to collect your purchase from us.
Please feel free to contact us should you have any queries.